Class Cancellations / Transfers policies

At Blue Dog Studios we strive to bring our students a wide variety of classes, so considerable time and effort goes into making them available. However, we also understand cancellations sometimes occur. In order to keep class costs low for all, we make no exceptions to the following policies:

If Blue Dog Studios cancels: We reserve the right to cancel any scheduled course. Whenever possible, cancellations are made at least one week prior to the beginning of class. All classes are subject to sufficient enrolment and in the unlikely event that we cancel a class due to low enrolment, those who have enrolled will receive a full refund. If a class is cancelled, Blue Dog Studios is not responsible for reimbursing travel costs or other associated fees.

If you cancel or transfer: Our standard class fees include a $25 non-refundable, non-transferable administration fee, which is forfeited if a student cancels their enrolment or transfers to another class session. Students who cancel or transfer their enrolment six or more business days prior to the beginning of a class will receive a refund of the class fee, minus the $25 administration fee. Cancellations or transfers made fewer than six business days prior to commencement of class will be refunded or transferred only if we are able to fill the student’s space (minus the $25 administration fee).

Glassblowing courses: Full payment is required to confirm a place in our glassblowing courses. Due to the nature and expense of the facilities required for these classes no refund will be given for cancellations or transfers received less than six business days before class commences unless the vacancy is filled. If the place is filled, a $50 administration fee will be charged and the remaining course fee refunded.

Master Classes: Our masterclass fees include a $100 non-refundable, non-transferable administration fee, which is forfeited if a student cancels their enrolment or transfers to another class session. A substantial investment of time and effort goes into organising our masterclass workshops and vacancies can be hard to fill at short notice. Cancellations or transfers received more than 45 days prior to the start of the masterclass will receive a refund of the masterclass fee, minus the $100 administration fee. Cancellations or transfers received less than 45 days, but more than 21 days, prior to the start of the workshop will receive a refund of 75% of the course fees paid. No refund will be given for cancellations or transfers received less than 21 days prior to the start of the workshop unless the vacancy is filled. If the place is filled, a $100 administration fee will be charged and the remaining course fees refunded.